CT Component

Alliance is an ISO 9001:2000 certified company having more than 19 yrs. of experience in CRM and Computer
Telephony (CT) products and solutions. Alliance Infotech is a one-stop shop for all your computer telephony and ebusiness
infrastructure software needs. Computer Telephony Integration is the concept of interfacing and
coordinating telephony services with computer systems. Alliance Computer Telephony Integration solution are
majorly used in Telecom, Police, Media, Bank, Corporate, Defense Contact-centers and many other verticals
to increase productivity and provide cost-saving benefits. The Products and Solutions we offer include:


Telephony Hardware

• Call Centre Headsets & Dial pads ( Free mate, Voixtone)
• Asterisk Analog/PRI card (Digium/Sangoma)
• VOIP phones ( Fanvil, Yealink, Audio code, Grand stream, Snom)
• Media Gateways ( FXO/FXS/ PRI/SS7 / SIP)