Alliance Universus™ designed to map the complete telephony requirement in your organization, three releases are UC1000 (IP-PABX), UC 2000(Call Center) and UC 3000 (Enterprise). It helps an organization to acquire and retain customer and reduce the time to spend on administrative tasks. Alliance Universus is a robust solution that synchronizes all mode of communication to offer a wonderful business preposition to manage one system that handles complete office communication.
Alliance Infotech believes in providing customized solution to satisfy organizational requirement by deeply understanding the core functionality and proposing the desired solution. The system is designed for easy customization to suite different organizational needs.
| Unlimited Extensions | IP PBX | CRM |
| Office Phone, email, SMS, Fax and Mobile | Works on IP/Analog/Digital Trunk | Helpdesk, Contact Center or Sales |
| Phone System | Dialer | Team Management |
| Video Calling, Voice Mail, Conference Bridge, IVRS, Voicemail, Voice To Email, Softphone & Voice Logger | Skill Based Routing, Multichannel Queuing, Campaign Management, Voice Broadcasting & Inbound Dialer | Agent Panel, Admin Panel and Reports |
Check features of IP-PBX (UC 1000)
Check features of Contact Center Version (UC 2000)
Check features of Enterprise Version (UC 3000)