UniVersusTM platform from Alliance is a complete GUI enabled platform for creating and deploying telephony applications. UniVersusTM provides a reliable, tested and transparent means for building customized vertical applications to meet the needs of different businesses.
UniVersusTM from Alliance is a significant tool for reducing costs, eliminating lost calls and increasing customer service. Alliance UniVersusTM is a simple concept. It builds an integration path between telephone networks, computer networks and messaging systems that allows you to communicate through a wide spectrum of devices.
UniVersusTM is built to work with open components from Intel Dialogic. Organizations can utilize the investment in their existing databases, messaging systems and telephone systems. UniVersusTM provides standards compliant integration interfaces such as:
IMAP4, POP3, SMTP – for Mail system integration
ODBC – for database integration (oracle, sql, AS 400)
Inband signaling, CSTA compliant Link – for Phone system integration
SAPI – for Text to Speech and Speech recognition technology integration.
UniVersus TM bundled with professional services from Alliance provides organizations to define, design, develop and deploy their CT applications in the shortest possible time.
Unified Communication Platform – UniVersusTM can interact with, the existing Exchange and messaging server on LAN and provide the following services:
1) Sending Faxes (to fax machines) from Desktops.
2) Receiving Faxes on Desktops.
3) Sending Voice Emails to any Email Account Holder in the world
4) Receiving Voice Mails in Mail Inbox.
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